In today’s economy, retailers must balance growth with efficiency—but where are the biggest wins? Carla Penn-Kahn, Founder of Profit Peak, reveals how to maximise margins, unlock the potential of owned media, and reduce reliance on paid channels. She’ll challenge common myths (hint: discounts don’t buy loyalty) and share strategies for building lasting customer relationships. . Plus, Aaron Langer, Founder of Arms Of Eve and Sam Reece, GM of Babyboo Fashions will join Carla to explore the tactics and investment priorities shaping retail’s future