Jeremy is a seasoned executive who believes that customer value and success drive any business forward. He has spent his career either building or running world-class Customer Success, Professional Services, and Support Organizations for SaaS businesses.

Jeremy specializes in building customer methodology and scalable CS programs that support businesses moving up market from SMB to enterprise.

He has held previous senior leadership positions at a number of public and pre-IPO companies. Senior Vice President at Zuora, Senior Vice President at Entelo, Group Vice President at New Relic, SVP and Global Head of Customer Success at Marin Software, where I was responsible for Customer Success, Renewals& Upsell, Professional Services, Customer Support, Education, and Partner Enablement.