Name
Product keynote
Date & Time
Wednesday, May 20, 2026, 11:30 AM - 12:15 PM
Description
Hear directly from the Klaviyos designing, building, and shipping the platform. Karisa Tate, James Fang, Lauren McKenzie, and Kelsey Capps take you hands-on through the full Klaviyo stack; marketing building blocks, AI-powered 1:1 personalisation, omnichannel including WhatsApp and K:Social, service setup with Customer Hub, Customer Agent, and Helpdesk, and Klaviyo Data Platform with multi-email profiles and probabilistic matching in action.
Location Name
Plenary, Level 3 (Main Stage)
Session Type
Networking